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Dear Current & Future Patients:

Due to the high demand for COVID-19 (a.k.a novel coronavirus, SARA- CoV-2) information, we have created this webpage as a resource to answer some of your frequently asked questions. We apologize if we cannot speak with you individually, and we are doing our best to triage people with the most concerning symptoms and reassure and educate those who are not experiencing symptoms.  We appreciate your patience with us during this unprecedented global health emergency.


At this time, Dr. Kristina will be available for virtual telemedicine appointments for all patients not requiring a physical exam. If you are having signs or symptoms of Covid, have been exposed to someone with Covid, please call the clinic to schedule.


We are using the following criteria in the clinic to determine the need for appointments or testing as it pertains to COVID-19:


  • If you have no symptoms of illness and no fever: please continue to exercise proper hygiene and prevention strategies. 

    • How to Protect Yourself

      • You can protect yourself from COVID-19 infection the same ways you protect against the common cold or seasonal flu:

        • Sanitize your hands often for at least 20 seconds each time.

        • Avoid touching your eyes, nose and mouth.

        • Cough into a tissue or the crook of your elbow.

      • Questions or concerns may be addressed during a video/phone appointment.


  • If you or your child/loved one is mildly ill: (I.e.low grade fever, cough, ear pain, runny nose, etc.) The Washington Department of Health  has advised us to inform patients in this category to remain at home and isolate yourself until you or your child no longer have a fever or other symptoms for 72 hours.​  See the following further recommendations:

    • Stay home when you are sick, especially if you have respiratory symptoms, such as cough, shortness of breath. It’s important you isolate yourself  from others when sick.

    • Stay home if you believe you have been exposed to the virus, even if you are not showing any symptoms.

    • Monitor yourself for fever, cough or shortness of breath.  If you developing or more of these symptoms contact the clinic to schedule a video or phone visit.  

    • Remember, most individuals who contract COVID-19 have mild to moderate symptoms that may be managed at home. 


  • If you have been in close physical proximity with someone with a known case of COVID-19/Coronavirus: please call the clinic and we will do our best to help you arrange for testing.  That being said, for the time being, there are limited amounts of test kits available and we are being instructed as providers to only obtain testing for patients with severe symptoms or who fit into the high-risk categories.  For information on Drive through test sites in Seattle go here:  Drive Through Testing


  • If you have have traveled internationally within the last 14 days and have a fever and/or cough or shortness of breath: please call the clinic and we will do our best to help you arrange for testing. 


  •  If you have a fever and/or cough or shortness of breath and you are at higher risk for Covid-19 complications,  please call the clinic to arrange for testing. At this time, the CDC considers the following people to be at higher risk for Covid-19 complications:  

    • Adults aged 60 years and up and/or  

    • Individuals with chronic medical conditions and/or an immunocompromised state that may put them at higher risk for poor outcomes (e.g., diabetes, heart disease, receiving immunosuppressive medications, chronic lung disease, chronic kidney disease).

  • If you have an urgent question about Covid-19, please call the statewide Washington State Novel Coronavirus Call Center at 800-525-0127

We hope this resource helps to answer some of your questions and ease some of your stress around Covid-19.  Take care of yourselves and each other. 

Again, please do not come into the clinic if you are sick without first contacting the clinic and speaking with one of the staff members. If you feel ill and need to cancel your appointment please call us as soon as possible, but our typical $50 late cancel fee will be waived for anyone who cannot make an appointment due to illness. 

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